This website uses cookies to enhance your user experience, please see our terms and conditions for more information. To hide this banner in future please click here to acknowledge our terms and conditions.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
These terms and conditions tells you the terms of use on which you may make use of our website www.BCUAdvantage.co.uk ("our site"), whether as a guest or a registered user. Use of our site by any person ("you") includes accessing, browsing, or registering to use our site.
Please read these terms and conditions carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms and conditions and that you agree to comply with them.
If you do not agree to these terms and conditions, you must not use our site.
To navigate these terms, all text in bold is a link to the relevant section.
The Terms and conditions have 5 sections:
The terms of use have 13 sections.
Disclosure of your information
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Birmingham City University, our subscribers, or others.
Where we store your personal data
All data that we collect from you will be stored at a destination within the European Economic Area on our secure servers.
However, we cannot guarantee that data shared with third parties will not be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or a third party. By submitting your personal data, you agree to this transfer, storing or processing.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at BCU Advantage, University House, 15 Bartholomew Row, Birmingham, B5 5JU or bcuadvantage@bcu.ac.uk.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Please send your request to BCU Advantage, University House, 15 Bartholomew Row, Birmingham, B5 5JU or bcuadvantage@bcu.ac.uk
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to BCU Advantage, University House, 15 Bartholomew Row, Birmingham, B5 5JU or bcuadvantage@bcu.ac.uk.
PRIVACY NOTICE – BCU ADVANTAGE / Birmingham City University’s SME Growth Service.
How we will use your data.
Introduction
BCU Advantage, business diagnostic tools and growth services (such as the SME Growth Service) from Birmingham City University (‘BCU’) provides access to BCU Business Specialists, Analysts and Advisors who will work with users to identify growth opportunities, business growth strategy and offers advice and support to help achieve business growth goals. In order to provide the services BCU sometimes needs to collect information about individuals.
By using BCU Advantage, business diagnostic tools or growth services (such as the SME Growth Service) users agree that BCU may process personal data that we collect for the purpose of providing the services. Additional consents may also be provided by users for the purpose of gaining access to updates, news, information about additional services offered and BCU events.
This privacy notice explains how BCU collects, uses and shares personal data collected by BCU Advantage, business diagnostic tools and growth services (such as the SME Growth Service) and explains individuals’ rights in relation to the personal data we hold.
Unless otherwise stated on individual services BCU is the data controller for personal data collected by BCU Advantage and business diagnostic tools (such as the SME Growth Service) and is subject to the Data Protection Act 1998 (‘DPA’) (and, once in force in May 2018, to the General Data Protection Regulation (the ‘GDPR’)).
This privacy notice explains the following:
BCU may collect your personal data in a number of ways, for example from the information you provide to us when you interact with BCU, if you provide BCU with your contact details to us by:
We may collect the following types of personal data about you:
Your contact details, your reason for contacting BCU and a record of any services provided to you will be stored on our Customer Relationship Management database (‘CRM’).
We will use your information to keep a record of your relationship with the University, to provide business diagnostic and or growth services to you and where requested to inform you of a range of business support activities and opportunities. This includes:
We may share your data with other departments and faculties within BCU only where necessary for BCU Business Specialists, Analysts, Advisors and BCU academic research groups to deliver the BCU Advantage and or business diagnostic, growth services and or BCU academic research activities.
For the purposes referred to in the privacy notice, we may share your personal data with certain third parties for the purposes of delivering the BCU Advantage and or business diagnostic or growth services. This will be in accordance with your preferences provided when applicable. We will not share your personal data with third parties except:
If we use or share information with a third party as detailed above, we will always ensure that appropriate controls are in place to ensure data is safe, it is only used for the allowed purpose and it is permanently deleted after the task has been completed.
The CRM used to store your data is kept on a secure cloud network with data centers within the in the European Economic Area ("EEA"). However, some of the personal data we process about you may be transferred to, and stored at, a destination outside the EEA, for example where it is processed by staff operating outside the EEA who work for us or for one of our suppliers, or where personal data is processed by one of our suppliers who is based outside the EEA or who uses storage facilities outside the EEA.
In these circumstances, your personal data will only be transferred on one of the following bases:
BCU will only send you marketing emails or contact you via your selected preference selections where you have expressly agreed to this. We may personalise the message content based upon information you have provided. You can update your preferences at any time see section 8 below.
BCU is committed to safeguarding your personal data. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 and from May 2018 the General Data Protection Regulation. In relation to all our BCU Advantage, business diagnostic and growth services records these are held within a dedicated and secure CRM system and or our secure network with access limited on a need to know basis. A range of administrative, technical, physical security controls are used to ensure a robust approach to protecting data held on BCU IT systems, and when approved transfers between third parties are undertaken. For more information a copy of BCU’s overarching Data Protection Policy is available on the policies page of the BCU website.
We will hold your personal information within a secure dedicated database for as long as is necessary to provide the BCU Advantage, diagnostic, growth services and BCU academic research activities requested. Where you have indicated you no longer wish to receive any services your information will be retained and securely and permanently destroyed in accordance with the BCU retention and destruction policy.
Where a record has not been used and or there is no active engagement (for example there has been no response to required correspondence), BCU may class the record as dormant or may delete the record in accordance with the BCU retention and destruction policy. When appropriate BCU will email you to confirm your preferences and to notify you of any intention to delete your records if no response is received.
BCU wants to ensure that we keep the details we hold about you up to date and communicate with you fully in accordance with your wishes. You should also get in touch with us if any of your personal details change. You can update your details and your communication preferences at any time by:
Email: bcuadvantage@bcu.ac.uk
By Post:
BCU Advantage
University House
15 Bartholomew Row
Birmingham
B5 5JU
Under the Data Protection Laws, you have the following rights:
Once the GDPR comes into force in May 2018, you will also have the following additional rights:
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.
If you wish to exercise any of your rights, please contact our Data Protection Officer using the following contact details:
By Email to: informationmanagement@bcu.ac.uk
By Telephone on: +44 (0) 121 331 5288
By Post to:
Data Protection Officer
Information Management Team
Birmingham City University
University House
15 Bartholomew Row
Birmingham
B5 5JU
If you have any questions, comments or concerns about how we use or handle your personal data please contact the Data Protection Officer using the contact details in section 10 above.
If you are not content with the how we handle your information we would ask you to contact our Data Protection Officer to help you. However, you do also have the right to complain directly to the Information Commissioner at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Information about the Information Commissioner is available at: https://ico.org.uk.
This privacy notice may be updated from time to time so you may wish to check it each time you submit personal information to BCU. The date of the most recent versions will appear on this page (see version control). We encourage you to check our privacy notice from time to time to ensure you understand how your data will be used and to see any minor updates. If material changes are made to the privacy notice, for instance how we would like to use your personal data, we will provide a more prominent notice (including, for certain services, email notification or correspondence of privacy notice changes).
This acceptable use policy sets out the terms between you and us under which you may access our website www.BCUAdvantage.co.uk ("our site"). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
www.BCUAdvantage.co.uk is a site operated by Birmingham City University ("we" or "us"), a higher education corporation of University House, 15 Bartholomew Row, Birmingham, B5 5JU.
Prohibited uses
You may use our site only for lawful purposes. You may not use our site:
You also agree:
Interactive services
We may from time to time provide interactive services on our site, including, without limitation:
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service (such as chat or comments, or direct mail facilities) we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
It is not recommended for this site to be used by those under the age of 16.
Content standards
These content standards apply to any and all material which you contribute to our site ("contributions"), and to any interactive services associated with it.
You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
Contributions must:
Contributions must not:
Suspension and termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
Our site at www.BCUAdvantage.co.uk uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
A cookie is a small file of letters and numbers that we put on your computer if you agree. The cookies we use include "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example by ensuring that users are finding what they are looking for easily.
By using our site at www.BCUAdvantage.co.uk, you are agreeing to this Cookie Notice and you consent to our use of cookies in accordance with the terms of this notice.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. See below for further details.
We use the following cookies:
About our cookies
You can find more information about the individual cookies we use and the purposes for which we use them on our site in the table below:
We use information held about you in the following ways:
We will use this information:
We will use this information:
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Our site uses cookies to enhance certain functionality and content for our users. This is through provision of interactive elements for your use on the site (for example, social media sharing options) and also provision of analytical data for us, to review how our site is being used and improve it where necessary.
How do I change my cookie settings?
Most browsers accept cookies automatically, but you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that all functions of the website may not work properly.
If you are concerned about cookies you can change the settings on your computer to refuse them.
Social media tools on our websites allow users to share or bookmark web pages, using scripts that are not from the our site. Further information on these types of cookie are available from the providers below:
Advantage has a commitment to openness and transparency and has always been concerned to make relevant information available wherever possible to individuals who may request it, subject to safeguarding the privacy of individuals and to legitimate considerations of national security, law enforcement and commercial interests where relevant.
For information relating to the Freedom of Information Act 2000 Publication Scheme, please click on the following link: Freedom of Information act publication scheme.
Contact us
To contact us, please email bcuadvantage@bcu.ac.uk.
Thank you for visiting our site.
Effective: March 9th, 2018
BCUAdvantage
