Employee engagement amid a global pandemic isn’t easy. Here are ten valuable tips to keep it high during these uncertain times.
1). Have a clear leadership strategy
You should, by now, have a transparent plan of action. If your staff know what work they are doing and what strategy to follow, it’ll make these challenging times easier.
2). Be sensitive to change
Remote working is a new concept for many businesses, so it may have taken time for your employees to adjust. Make sure you’re receptive to any difficulties they could face while working from home, whether they be childcare issues or looking after vulnerable relatives.
3). Create an intranet site for furloughed workers
You will especially want to keep any employees you have on furlough engaged. Creating a dedicated intranet page or site, replete with HR guidelines, legal documents and more, will provide a vital pillar of support for keeping them informed.
4). Show and build trust
Your staff are surrounded by a number of distractions now they’re working from home. However, constantly checking in on them will only see employee satisfaction drop.
If remote working is going to be successful for your business, you have to trust that your staff will meet deadlines and remain consistent.
5). Maintain a social buzz
Don’t micro manage your staff, but do keep in touch with them regularly. Whether they are on furlough or working remotely, download some remote working tools and organise quiz nights and Friday night socials.
6). Encourage self-development
While your furloughed workers are under no obligation to work, they could take this opportunity to build their skills. Compile a list of online learning resources that they might find helpful, and encourage them to pursue a skill they’ve always wanted to learn.
7). Maintain creativity and collaboration
One thing that may impact employee satisfaction is the absence of the buzz and creativity of the open-plan office. Ensure your staff stay creative with a Slack page or an agenda-free virtual meet, where your team can share ideas and concepts.
8). Optimise for mobile
Any employees you have on furlough will probably not be using their work devices, so ensure any communications you send out are optimised for mobile. Tailor your employee engagement to include podcasts and videos to keep your staff entertained.
9). Think of your staff’s mental health
Working in isolation can have a negative effect on your employees’ mental health, while any staff on furlough may be feeling the strain due to lack of activity.
Don’t be afraid to reach out and let them know you’re there if they need to talk, and be clear about any updates.
10). Create ambassadors for employee engagement
Assign some of your employees to be internal ambassadors, who can reach out to their colleagues in times of need. This will help maintain a sense of community and ensure your staff, furloughed or not, stay connected.