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Improve Your Leadership And Marketing This June

Looking to set goals in improving your business leadership skills? For businesses looking to get a step in the right direction this summer Birmingham City University are offering small and medium-sized businesses free business leadership, marketing and strategy workshops throughout June.

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Partnership to explore use of AI in customer care

The University has embarked on a new Knowledge Transfer Partnership (KTP) with cloud and managed services company FourNet, to explore ways to enhance contact centre services using Artificial Intelligence (AI) technology.

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