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Santa Claus’ five leadership secrets

Santa Claus has created a globally successful brand that has stayed ahead of competitors and boasts a loyal following. So who better to provide the best advice for small businesses than Father Christmas himself?

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How business leaders can adapt to the new normal

Chris Edger, Professor of Multi-Unit Leadership at Birmingham City University and with over 20 years’ experience of multi-unit service operations, discusses how Operations Directors can adapt and win in the Covid-19 ‘new normal’. Insight from business leaders.

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