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Tony Taylor, Gibbs and Dandy – Working in Distribution (#23)

Tony Taylor is the managing director of Gibbs and Dandy, a unit of Saint-Gobain, the French multi-national building materials organisation.

He joins Stephen Willson to explore the issues of working on two fronts in a distribution business. The first being making multiple small internal operational improvements to prove their worth to their parent organisation. Secondly to access resources and manage boundaries with parallel distribution businesses and internal material manufacturing units.

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Steven Wilson, Developing Middle Managers – Evolution of Middle Managers (#22)

Stephen Willson brings together contributions from 20 executive interviews that support a three stage process that underpins the evolving role of middle managers.

He then investigates the challenges for individuals making the transition between stages and how bosses can support the process.

Stephen is an associate professor at Birmingham City University Business School.

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Asha Devi, Ove Arup – Stakeholder Satisfaction (#21)

Asha Devi is associate director at Ove Arup the company most famous for being the architect of the Sydney Opera House.

She joins Stephen Willson to explore the issues of designing customers’ office space for collaboration and the satisfaction of multiple stakeholders in a changing world. This has particular significance in enabling middle managers to work effectively across their organisations. The same spotlight is then shone on the design of Arup’s own professional services offices.

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Gavin Card, Calor Gas – Supply and Demand Challenges (#20)

Gavin Card is the Director of Global Operational Excellence at SHV Energy, the parent company of Calor in the UK. He joins Stephen Willson to explore the middle management challenges of aligning supply with demand that is regional and weather dependant.

The topics include improving UK-wide performance by abandoning regional P & L accountability and refining KPI’s for operational improvement. Gavin draws powerful parallels with his previous experience within GE and the Royal Air Force.

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Nigel Riglar, South Gloucestershire Council – Covid Challenges (#18)

Nigel Riglar is the Director of Environment & Community Services at South Gloucestershire Council. He joins Stephen Willson to explore the challenges for middle management precipitated by the Covid crisis. These include the shift to facilitating local communities rather than cities and the dynamics of work when many staff are only infrequently in the office.

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