Planning for the unexpected (this will also cover business response to COVID-19)


In this one hour webinar, we will:

  • Evaluate what constitutes a crisis, and knowing when to implement crisis protocols.
  • Look at how to manage key messaging and what steps should be taken to immediately protect your organisation.
  • Review tools that can be used to monitor traffic and public discussion around your brand.
  • Discuss the application of crisis communications to the current COVID-19 pandemic, and what alterations need to be made to existing strategies.